Terms & Conditions
 

I hate the formality of Terms and Conditions’ but I’ve learnt with hard experience that a basic understanding of intent between provider and customer is indeed necessary in order to provide a good quality service and value for money whilst ensuring we get paid for our efforts & commitment.

 

Cancellation

1.    Cancellations must be made at least 1 week prior to the trip/tour and a fee of 25% of the total cost of the trip excluding VAT will be charged to cover our costs. Deposits are calculated as part of this amount and deposits are not refundable.

 

2.    Please note that ‘no shows’ on the day will be invoiced the full amount on standard terms i.e. 14 days from despatch of invoice with base rate + 4% interest charged for every day the account remains outstanding.

 

Payment

1.    Unless otherwise stated/agreed, our standard payment terms of 14 days from date of despatch of invoice apply to all accounts. We maintain the right to charge interest at base rate + 4% interest charged for every day the account remains outstanding, after a grace period of a further 7 days calculated from next working day

 

Health & Safety

Sea kayaking is an outdoor sport and by its’ very nature can expose paddlers at its worst to;

1.    Strong currents

2.    Strong wind

3.    Rough sea/estuary conditions

4.    Cold & wind chill

5.    Paddling against strong currents and/or winds

6.    Other vessels

 

Potential Injuries

Include;

1.    Muscle aches

2.    Back aches

3.    General fatigue

4.    Muscle stiffness

5.    Blisters on hands

6.    Sea sickness

7.    Mild to extreme hypothermia

8.    Shoulder dislocation

9.    Sunburn

10. Minor cuts & grazes/nicks etc.

 

All paddlers must be of reasonable fitness with guidelines as follows;

As a minimum, paddlers MUST be able to carry out the following;

 

1.    Touch your toes whilst standing with your feet shoulder width apart.

2.    Run (slowly) a minimum of 200 metres without stopping/rest.

3.    Swim a minimum of 25 metres fully clothed.

4.    Please come prepared. NOMAD Sea Kayaking cannot take responsibility for any injuries sustained prior to, whilst paddling and/or on completion of a trip/tour.

Please note that we reserve the right to refuse participation to any paddlers who cannot meet the above requirements. We also reserve the right to ‘bale out’ any paddlers who are deemed to be unfit, overweight, slowing the group down unnecessarily or a potential danger to themselves, the group and/or the Guides.

You are obliged to inform your guide of any medical conditions you feel may affect you whilst out on the water. These include;

·         Diabetes

·         Heart conditions

·         Epilepsy

·         Rheumatism/arthritis

·         Back problems

·         Shoulder problems

·         Knee problems

·         Hearing and/or site problems

·         Sea sickness

·         Fears of deep water/swimming or any other relevant phobia/fears

 

Bale Outs

Be advised that we are unable to refund customers who ‘bale out’ of any trips, courses, events et cetera. We reserve the right to charge customers who have ‘baled out’ or have had to ‘bale out’ for any charges incurred to extricate the customers i.e. taxi/cab charges, fuel and parking costs and time incurred. ‘Bale out’ is defined as not being able to complete a trip, course or event for whatever reason/s.

 

We are a ‘non profit’ small ‘lifestyle’ business and I do what I do for the pleasure of taking people out into the great outdoors on one of the most efficient and beautiful sea going craft in the world. But I’m always profoundly amazed at people’s complete lack of ‘good sense’ when they turn up in denims and t-shirt without a drink or food and expect to go on a trip/tour or course with us. So, if you think this includes you, please read the following very carefully!

 

Right of Participation

NOMAD Sea Kayaking and all of its Guides reserve the right to refuse participation in any of our trips, tours and/or course to anyone due to the following, non exhaustive list;

·      No food and/or fluid

·      Inappropriate dress (read our guidelines in your confirmation email or hire paddling gear from us prior to departure.

·      Under the influence of any substances i.e. alcohol, drugs, medication etc.

·      Aggressive, abusive behaviour.

·      ‘Unsafe’ attitude or approach to the experience. This is subjective and the final decision always lies with the Guide/s leading the trip/tour/course.

·      Unable to control their craft i.e. basic manoeuvres like turning, steering, forward paddling and so on.

 

PLEASE NOTE: The Senior Guide for your trip holds the right to cancel or reschedule any trips or training programme due to weather, tides or unforeseen circumstances out of his/her or the business’s control. Discounts will not be offered.

 

NOMAD Guides are responsible for your safety and well being as well as doing the very best to ensure our customers gain the maximum enjoyment and value for money from their trip/tour/course. The more you help your guide do this, the more you’ll get from the experience.

 

See you on the water!!

 
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