FAQs

FAQs - Trip Safety

I’m worried about getting trapped in my kayak when it’s capsized.

All of our guests are provided with stable sit-on-top kayas which are very difficult to capsize. You also do not wear a spraydeck, the guest sits 'on top' of the kayak in a moulded seat. If you do capsize, recovery is a quick and simple process.

What happens if I capsize?

Simply raise your paddle vertically in the air and shout loudly ‘STOP’! Then hold on to your kayak and relax until another paddler or a Guide arrives to haul you back onboard.

I can’t swim!

You don’t need to swim. Simply relax and let your buoyancy aid do its work and you should be back on to your kayak in just a few minutes at most. Our activity is known as 'kayaking' and not 'swimming' - we have no intention of getting our guests wet.

I have a phobia about open/deep water.

Please get in touch with us by telephone or email us with your contact telephone number. Your Lead Guide will contact you to discuss your phobia and determine whether its serious enough to potentially affect the entire group. In the majority of cases this proves not to be a problem.

What are the qualifications and skills of the Guides?

All of our Leaders and Guides are British canoe Union (BCU) and International Sea Kayakers Guide Association (ISKGA) trained and qualified. Certificates are available upon request. Regular ‘in house’ training and assessments take place throughout the year including throughout the winter.

What if I’m injured in some way?

All of our Guides are aquatic first aid trained and we carry comprehensive first aid kits. All Guides carry marine VHF radios for more serious incidents and all of our overnight trips are registered with the Marina Coastguard Agency (MCA). In twelve years of operations along the Essex, Suffolk, Dorset and Cornish coastlines, we have not had a single Mayday or Pan Pan incident.