NOMAD Sea Kayaking has a duty of care to all of our guests & is responsible for their well-being whilst in our care. As such, we accept huge liability, both as a company as well as individual Guides under UK criminal law. Therefore, NOMAD Sea Kayaking, cannot & will not take any guest on any event if they have not accepted their invitation & accepted (assigned) their seat/s. This is because by your guest/s accepting your invitation and completing the booking, they accept our terms and conditions of trade & provide the basic information we need to accept liability & take that guest out on an adventure where a level of risk is inherent.  

This is an outdoor experience so embrace the elements. If the wind blows & it rains, look up & enjoy the wind & raindrops on your face. Look around you & enjoy the abundance of wildlife from marine birds on the east coast, seals on our ‘Seal Colony’ trip & the abundance of small mammals, reptiles & insects at your feet, on the beach & around our wild campsites. There is so much to see & experience - embrace it!

Please ensure you fully inform us of any medical condition/s, disabilities, phobias or anything that may limit your participation on your chosen event. Don’t expect us to ‘know’ about every medical/mental health condition &/or disability. It is your responsibility to ensure we are fully informed so that we can fully accommodate you & ensure we are prepared. We want you & all of the guests in your group to have a good time & gain value for money.

Guests pay a fee in exchange for a service, for our expertise & experience & the liability we accept when taking you on an event, in addition to our time & hard work. NOMAD Sea Kayaking offers a 100% Satisfaction Guarantee published on our website. So there is absolutely no reason to abuse any members of NOMAD Sea Kayaking staff, whether by telephone, email or in person. 

We are a Christian company & uphold Christian values. Be kind, be nice or be gone! Abuse of any kind from anyone, regardless of gender (perceived or otherwise), race, social standing, political position, authority (perceived or otherwise) will not be tolerated & NOMAD Sea Kayaking will take every action it can to protect staff & the business as a whole. 

It should be noted that NOMAD Sea Kayaking reserves the right to cancel any booking at its discretion subject to our terms & conditions of trade. Lead Guides also reserve the right to not allow abusive &/or unsafe guests on the water at their discretion.

We work too hard at this to accept any form of abuse, so just don't do it. If you feel 'slighted' or somehow 'short changed', communicate politely & calmly with us & we'll do our very best to help you. PLEASE be polite & reasonable & we'll all get along & play nicely in the sandbox ....... thank you. 

Your adventure is outdoors; it may be windy, wet, cold &/or miserable. The Lead Guide may have to make adjustments to the route & duration for safety purposes &/or the enjoyment of our guests. This is the nature of working in the great outdoors.